This comprehensive curriculum manual provides you with step-by-step instructional procedures and activities for training social skills needed for all jobs. Each of the 20 units contains a sample instructional script, classroom activities, role play scenarios, overheads, student assessments, and student handouts. Monitoring forms and master class charts are also included in the 350-page manual. The curriculum was successfully field tested with students in general career education and vocational programs, as well as with students with disabilities.

Table of Contents SECTION ONE: INSTRUCTIONAL GUIDE

• Chapter 1: Overview, 1
• Socialization Training for Employment Preparation, 1
• Why teach job-related social skills, 1
• Program purpose and components, 1
• How to Teach Job-Related Social Skills, 3
• Instructional procedures, 4
• Direct instruction, 4
• Active participation, 5
• Verbal rehearsal, 5
• Visualization, 6
• Modeling, 6
• Role playing, 6
• Simulation activities, 7
• Performance feedback, 7
• Reinforcement, 8
• Mastery learning, 8
• Self-management, 9
• Monitoring the workplace, 9
• Materials for instruction, 9
• Scripted lessons, 9
• Master class charts, 10
• Student cue cards, 10
• Simulation activities, 11
• Videotape activities, 11
• Group facilitation, 12
• Selecting the group leader, 12
• Selecting the students, 13
• Setting up the group, 14
• Preparing the group meetings, 15
• Leading the group, 15
• Putting it all together, 16
• Chapter 2: Self-Management Strategies, 18
• Self-Instruction, 18
• Self-Questioning, 19
• Self-Monitoring, 20
• Self-Reinforcement, 21
• Conclusion, 21
• Chapter 3: Job-Related Social Skills Evaluation, 22
• Job-Related Social Skills Assessment, 23
• Job-Related Social Skills Surveys, 24
• Videotape Evaluations, 26
• Chapter 4: Monitoring Students on the Job, 42
• Monitoring in the Workplace, 42
• References, 49

SECTION TWO: JOB-RELATED SOCIAL SKILLS

• Skill 1 Ordering job responsibilities, 50
• Skill 2 Understanding directions, 70
• Skill 3 Making introductions, 88
• Skill 4 Asking questions, 103
• Skill 5 Asking permission, 118
• Skill 6 Asking for help, 134
• Skill 7 Accepting help, 149
• Skill 8 Offering help, 165
• Skill 9 Requesting information, 181
• Skill 10 Taking messages, 196
• Skill 11 Engaging in a conversation, 212
• Skill 12 Giving directions, 227
• Skill 13 Responding to compliments, 243
• Skill 14 Giving compliments, 259
• Skill 15 Convincing others, 275
• Skill 16 Apologizing, 291
• Skill 17 Accepting criticism, 307
• Skill 18 Responding to a complaint, 323
• Lesson 19 Student Job Reports and Job Support Groups, 340
• Lesson 20 Networking and Problem Solving, 345

Read an excerpt of this publication in PDF.